In the field of insurance, managing compliance risk is one the most crucial and challenging aspects, and for us here at Two Degrees, it is one of our highlighted services. In financial terms, risk management is a process of identifying and analysing the potential for losses in terms of investment. With the help of our services, we will take on the role of both advisor and administrator in dealing with these risks for our clients.
Dealing with insurance matters can be a complicated task that drains much energy and effort for those who are not fully equipped to deal with the technicalities that are involved. With the help of our experts here at Two Degrees, we offer a Peace of Mind for our clients, leading them through the processes step-by-step, and ensuring that all is well in their insurance pathways.
When it comes to insurance, it can be mind-boggling in terms of the number and types of insurance policies and services available. With this in mind, we here at Two Degrees will sort our clients to their best-suited insurance policies, with the clients’ benefit in mind, from individual, to commercial.
In the course of dealing with insurance claims and handing processes, we are privy to the complexity of the nature of said procedures, and we here at Two Degrees, will enable our clients to sift through these processes with as minimal hassle as possible with the help of our experts on hand.
We are committed to providing high standards of service delivery to all of its customers. We aim to be open, honest and easy to deal with. Your views on our service delivery and products are very important to us and we are particularly keen to receive feedback from you. Below is our service charted for your reference.
|Delivery of non-motor policy||:||Within 3 working day|
|Delivery of non-motor or motor cover note||:||Within 1 working day|
|Delivery of endorsement or amendment of certificated of insurance||:||Within 1 working day|
|Response to insurance enquiry||:||Within 1 working day|
|Response to complain||:||Within 1 working day|
|Respondence to claim notification||:||Within 1 working day|
|Settlement of claim below RM5,000||:||Within 5 working day|
|Settlement of claim below RM1,000,000||:||Within 14 working day|
|Settlement of claim above RM1,000,000||
Within 21 working day