Exceptional Service Delivery
At Two Degrees, we prioritize exceptional service and value your feedback. Our commitment to you is to provide transparent and approachable service, tailored to your specific needs. We're always here to help and support you in any way we can. We believe in being transparent and approachable in all our interactions with customers. We want you to feel comfortable asking questions and sharing any concerns you may have.
SERVICE CHARTED
| Delivery of non-motor policy | Within 3 working day |
| Delivery of non-motor or motor cover note | Within 1 working day |
| Delivery of endorsement or amendment of certificated of insurance | Within 1 working day |
| Response to insurance enquiry | Within 1 working day |
| Response to complain | Within 1 working day |
| Respondence to claim notification | Within 1 working day |
| Settlement of claim below RM5,000 | Within 5 working day |
| Settlement of claim below RM1,000,000 | Within 14 working day |
Easy Reference for Our Customers
Our service chart is designed to make it easy for our customers to understand the services we offer and make informed decisions about their insurance needs. We're here to help you every step of the way. Our service chart provides easy reference for our customers. It outlines the different services we offer and the corresponding benefits of each service.
